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TERMS AND CONDITIONS

By placing an order, the customer is subject to the following terms and conditions.

They apply to all customers and purchases via this website. You acknowledge that you are fully aware of the contents of these terms and conditions and, upon placing any purchase order for any product, you agree to be bound by and accept these terms and conditions.

 

Placing an Order

After an order is placed, you will receive an order confirmation via email. It includes the details of your order and your delivery address. We advise customer to verify the details of products (including measurements, colours, size, material etc.), delivery details and any related information before confirming an order. Once an order is placed, any changes / cancellations should be directed to our team and this may result in delayed delivery.

 

Reservations & Payment

For customers who check out using the Bank Transfer option, the reservation of your items is valid for 24 hours only. Customer should notify us via email after the payment is made together with payment details. We will then proceed to the payment verification process and deliver the lovely items to your doorstep.

For customers who check out using IPAY88 or PAYPAL, you will be prompted to the payment page. Various banking channels will be made available to you.

Please visit our PAYMENT page for more information.

 

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered / or the items you have ordered are out of stock due to system error, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

 

Backorder

Backorder will be opened when an item is sold out and limited slots are available. As each design has different production period, kindly refer to the item page for more accurate ETA. Once the stock has reached our warehouse, we will post your item within 1-2 working days. Once you have purchased a backorder item, cancellation is not allowed.

 

Returns and Exchanges

At TUESDAY C., we do our very best to make everyone a happy and satisfied customer. However, there might be times that item is lost or damaged during delivery, or our item may not meet your expectations.
Please visit our RETURNS & EXCHANGES for more information.

 

Discount Code

Once customer have filled in the delivery address, the next page will be the Checkout page.
Customer may key in the discount code at this step.

 

Refund

In the event that an item meets our Return policy requirement, all refunds will be made in the form of store credit.



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